Safe & free of worries on holiday...

Cancellation policy

Cancellation Policy & Travel Cancellation Insurance

Cancellation policy COVID-19
So you can plan your holiday without worries, we give you free cancellations and changes of date until 7 days before your stay.
Thereafter general terms and conditions apply (see below).
This applies to all bookings until 30.04.2022. Paid deposits will be refunded to you in form of vouchers without expiry date or returned upon request.

General cancellation policy
cancellation - sounds upsetting, is upsetting. For everyone. It is unfortunate if your room stays empty although others would have liked to come. On the other hand, everyone has something coming up some time. We kindly ask you to let us know in good time.

General terms and conditions< (AGBH) 2006 apply.

TimeframeCancellation costs
cancellation up to 3 months before arrivalno cancellation cost
cancellation between 3 and 1 month before arrival40 %
cancellation between 1 month and 1 week before arrival70 %
for cancellations within the last week before arrival or upon early departure90 %

In addition you can choose  travel insurance . This will avoid cancellation fees or fees in case of delayed arrival or early departure in case of sickness or other valid reasons  we highly recommend it.
Insurance also applies to Covid-19!

Get more infos from us or at

Related topics

made with passion by GO.WEST GO.WEST Communications GmbH